Senior IT Leadership · Phoenix, AZ
27 years building technology organizations that deliver at scale — from the engineer level through the boardroom. Specializing in ITSM transformation, organizational design, and the operational foundation that lets teams do their best work.
About
Most IT organizations aren't struggling because of a technology gap. They're struggling because of how work flows — how it arrives, gets prioritized, handed off, and resolved.
Over 27 years across enterprise, MSP/VAR, and fractional executive environments, I've led teams through the kind of structural and operational change that produces lasting results — not just short-term fixes. I bring a framework-driven approach grounded in ITIL 4, LeanOps, and Team Topologies, with the leadership track record to take an organization from diagnosis to execution.
Equally fluent in the language of engineers and executives. Equally comfortable on the whiteboard and in the boardroom.
What I Bring
ITSM Transformation
Framework-driven organizational change grounded in ITIL 4, LeanOps, and Team Topologies — from diagnosis through execution, with leadership alignment as a prerequisite.
Organizational Design
Replacing functional silos with skill-tier models that match how work actually flows — reducing handoff failures, clarifying accountability, and enabling teams to scale.
People & Strategy
The only kind of IT leadership that lasts is the kind that develops people while advancing the organization. Mentorship, performance development, and team health aren't afterthoughts.
Career History
Manager, Infrastructure Systems Engineering
Iridium Communications · Tempe, AZ
Virtual Chief Information Officer
Forum Info-Tech · Remote
Enterprise Network Systems & InfoSec Manager
Vertex Education · Chandler, AZ
Operations Manager
Rhize Tech · Eagle, CO
Director of Network Operations & Engineering
Fruth Group · Phoenix, AZ
Executive Vice President of Technology
CMIT Solutions · Scottsdale, AZ
Platforms Team Lead (US) — Global Technology Services
ISSSquared · Phoenix, AZ
Director of Information Technology Operations
Alliance Defending Freedom · Scottsdale, AZ
Network Systems Engineering Team Lead
StarNet Data Design · Phoenix, AZ
Progressive IT Engineering Roles
Various Employers · Phoenix, AZ
Credentials
ITIL 4 Foundation
IT Service Management
VMware VCP-DCV
Data Center Virtualization
Juniper JNCIA · JNCIS-ENT · JNCIS-SEC
Ingenious Champion · Technical Master
Microsoft Certified Professional
Microsoft infrastructure & services
Nimble Storage Administrator
HPE Nimble storage platforms
Xirrus Certified Wireless Technician
Enterprise wireless infrastructure
Based in Phoenix, AZ. Open to Director, VP, and senior leadership roles — on-site, hybrid, or remote with a meaningful travel component. If your organization is ready to do the deeper work, I'd welcome the discussion.